Registrant Accounts
Attendees can sign in to view and manage their registration. This keeps their details in one place and lets them come back later, no phone calls to you for small changes.
How attendees sign in
There are two ways for an attendee to get into their registration:
- Magic link, they enter their email and receive a sign-in link in their inbox. One click and they're in, no password to remember.
- Password, they can set a password and sign in with it directly.
Both lead to the same place: the attendee's own view of their registration.
(Screenshot: the attendee sign-in screen)
Magic links are the easiest option for most attendees. If someone can't find their link, ask them to check spam, then have them request a new one.
Letting attendees edit their registration
You can allow attendees to come back and change their registration after they've signed up. This is post-registration editing.
When it's turned on, a signed-in attendee can update things like:
- Their contact details.
- Answers to your custom questions.
- Their ticket or add-ons, depending on what you allow.
This saves you from making routine changes by hand.
Some edits have knock-on effects, changing a ticket can change what an attendee owes, and changing an answer can affect follow-up questions. Decide how much you want attendees to be able to change on their own, and keep an eye on edits close to your event date.
When editing is turned off
If you'd rather lock registrations down, leave post-registration editing off. Attendees can still sign in to view their registration and confirmation, but changes come through you. This is a good fit for events where tickets, seating, or headcounts need to stay fixed once someone signs up.