Custom Questions

Custom questions let you collect exactly the information you need from each attendee, anything beyond the basics like name and email.

(Screenshot: the registration form builder with custom questions)

Adding a question

Add a question, give it a clear label, and choose the type of answer you want:

• Short text, names, titles, a quick note.
• Long text, comments or descriptions that need more room.
• Single choice, pick one option from a list.
• Multiple choice, pick several from a list.
• Yes / no, a simple toggle.
• Number, date, and similar, for structured answers.

Mark a question required if an attendee must answer it before moving on. Keep optional questions optional so you don't slow anyone down.

tip

Ask only for what you'll actually use. Every extra question is one more step between an attendee and a completed registration.

Show questions to certain tickets or groups

You don't have to show every question to everyone. A question can be limited to specific tickets, or to specific groups if groups are turned on.

For example, a "Team name" question might only appear for team tickets, while a "T-shirt size" question shows for everyone. Attendees only see the questions that apply to them.

Follow-up questions

Some questions only make sense based on a previous answer. A conditional follow-up appears only when an attendee gives a certain response.

For example:

• "Any dietary restrictions?" → if yes, show "Please describe."
• "Traveling from out of town?" → if yes, show "Which city?"

This keeps the form short for people it doesn't apply to, and asks for detail only when it's relevant.

Reuse questions across events

If you ask the same things at every event, you can save questions as reusable templates at your organization level and pull them into new events. Set a question up once, then reuse it instead of rebuilding it each time.

note

Changes you make to a reused question in one event don't automatically rewrite it everywhere, review your questions when you set up a new event.