Confirmation & Waivers
Two of the most common finishing touches on a registration are a required waiver and a confirmation message that fits your event.
Required waivers
If your event needs attendees to agree to terms, a liability waiver, a code of conduct, a photo release, you can require a waiver during registration.
When a waiver is required, attendees must accept it before they can finish registering. This gives you a clear record that everyone agreed before the event.
(Screenshot: a waiver step in the registration flow)
Keep your waiver text plain and readable. If it's a legal document, paste the exact wording you need, don't paraphrase it.
Customizing confirmation messages
After someone finishes registering, they see a confirmation. You can customize what it says so it feels like your event rather than a generic "thanks."
Confirmation messages can differ by registration status. An attendee who's fully confirmed might see event details and what to bring, while someone whose registration is pending or waitlisted sees a message that sets the right expectation about what happens next.
Use these messages to answer the questions people always ask right after signing up:
- What did I just sign up for?
- What happens next?
- Where do I go, and when?
Confirmation emails
Attendees also receive a confirmation email after registering. You manage the wording, branding, and any automatic emails in Communications, that's the place to set up what lands in their inbox and to send updates as your event gets closer.
The on-screen confirmation and the confirmation email are separate. It's worth setting up both so attendees get a clear message whether they're still looking at the screen or checking their inbox later.