Setting up check-in
A little setup ahead of time makes the day of your event calm and fast. As an organizer, you'll create your check-in points and pair the devices your team will use at the door. Do this a day or two before, so nothing is rushed.
Create your check-in points
A check-in point is simply a place where people arrive, for example "Main Entrance," "VIP Door," or "Registration Table." Create one for each spot you plan to staff.
Giving each entrance its own check-in point helps you see where your crowd is arriving and keeps your counts organized.
(Screenshot: the check-in points setup screen for an event)
Even a small event benefits from one clearly named check-in point. It keeps the day-of app tidy and makes your dashboard easy to read.
Pair your devices
Each phone or tablet needs to be paired to your event once. On the device, open the check-in app and connect it to this event. After it's paired, the device downloads your attendee list and is ready to go, including offline.
Pair every device you plan to use, and do it while you have a solid internet connection so the full list has time to download.
(Screenshot: pairing a tablet to the event in the check-in app)
Choose a mode for each device
When you set up a device, pick how it will be used:
- Operator mode, a staff member runs the device and checks people in. Use this for staffed doors.
- Kiosk mode, the device sits out and attendees check themselves in. Use this for a self-serve table.
You can mix modes across your devices, for example, staffed operator devices at the main door and a kiosk at an overflow table.
Want to test before the big day? Pair a device, scan a test confirmation, and then undo the check-in. Nothing you do in a test affects your real attendee records beyond that single entry.
Once your points and devices are ready, hand things over to your team with the day-of guide.